Business to Customer are relationships between companies and other groups (e.g. consumers, i.e. private individuals as customers, employees or public administration).
An important part of the Internet is online commerce (e-commerce). Here, products are offered and sold to the end customer. A typical case is the online store in which goods can be purchased by the consumer. In recent years, the service sector has become increasingly important on the Internet through central platforms (delivery services, craftsmen auctions, etc.). B2C refers to the relationship between a retailer or service provider and a private individual.
An important component of B2C online commerce is payment. In most cases, an external service provider such as CommDoo GmbH is required to settle the sales. The payment service provider does not act as the operator of the store, but only settles the sales of the end consumer.