Glossary
What do the technical terms mean
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Payment does not have to be complicated. However, there are technical terms that are often not common.
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Blacklist
Some companies keep an internal blacklist with customers and bank details or caller numbers. This has the advantage that customers who have already attracted attention due to fraud or lack of liquidity have no chance to book again. An increasingly important topic for payment providers.
Internal blacklist
People who have already caused payment defaults in the past have a high probability of further defaults. Therefore CommDoo maintains its own internal blacklist. Our customers can report suspicious users to us.
Our customers can report suspicious users to us, so that we can constantly update and check our lists. This internal blacklist is permanently compared with external blacklists and extended to minimize the risk of fraud.
Chargeback pools
InterCard or Arvato Infoscore are two special blacklist pools that CommDoo uses. In addition, there are internal blacklists and others from collection agencies and payment service providers.