The timely processing of transaction data and status changes, e.g. postings or collections, is essential for most providers. For this reason, we offer you an incomparable portfolio of opportunities to obtain the information you need.
In addition to this, you also have the option of informing your customers about certain events.
Invoices can be sent in different ways. In the case of digital goods, this is usually done by e-mail (.pdf), whereas in the case of physical goods, the postal route is the most popular.
In principle, we can support both systems by arrangement.
Within the scope of debtor management, we manage and administer your debtor accounts. Debtor management is, at least in part, an integral part of almost all payment transactions and a prerequisite for further modules such as invoice dispatch or collection.
If there is no positive reaction from the debtor even after the second reminder, we can automatically generate a collection order. However, our systems can also be configured in such a way that in each individual case we leave it up to you to decide whether the debtor should go into debt collection or not.
The sale of receivables to CommDoo can be of considerable benefit to your liquidity supply. For us it is irrelevant whether the claims are doubtful or not. Above all, it is important that these claims have already been checked for your risk in accordance with our specifications before they arose. As a rule, this is done by means of a special premium risk check.
In the case of a subscription, an original transaction is followed by a number of further payments that must be processed accordingly. CommDoo can take full responsibility for controlling these processes and any follow-up processes (reminders and debt collection).
With an installment payment, a purchase is divided into many installments. CommDoo can take full responsibility for controlling these processes and any follow-up processes (dunning and collection).
If you are working with a customer registration, you have the option of adding parameters from our payment system to your registration data for a customer after the first payment transaction. If this customer wants to buy again in your shop, these parameters allow you to let your customers pay by mouse click, since all necessary customer information is already stored with us.
Almost everyone now has a mobile phone. However, far too few companies are taking advantage of the opportunities that this offers and that you can all use via the CommDoo Payment Gateway.
As one of the few PSPs, CommDoo offers an IVR platform (Interactive Voice Response) as a supplement to classic payment services, with which calls can be allocated, forwarded, recorded and billed. All call numbers (e.g. geo-numbers, 0800, 0180, 0900,0137) can be processed.