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Support Processes | Voice
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Voice | Consulting
As one of the few PSPs, CommDoo offers an IVR platform as a supplement to classic payment services. (Interactive Voice Response), with which calls can be allocated, forwarded, recorded and billed. I don't want to. All telephone numbers (e.g. geo numbers, 0800, 0180, 0900,0137) can be processed.The main field of application of our IVR is consulting services provided to customers. Billing of these consulting services can be carried out in three different ways: Prepaid by consumption of a previously (meaningful payments for the purchase are credit card, direct debit, Online bank transfer, PayPal, ClickandBuy, prepaid cards), Postpaid by subsequent settlement of the actual minutes of conversation (payments are credit card and direct debit) as well as live (Settlement takes place via 0180 or 0900).
Voice | Fraud Protection
In order to prevent fraud, we may issue an additional confirmation as part of the payment process. of the customer. In this regard, the customer is automatically called by us and he is informed on the telephone is called a code, which he must then enter on the payment page. To increase the security of the payment the customer may be required to call himself on a fixed line number.Telephone PIN Details | Confirmation
Voice | Payment
Under the name PayByCall CommDoo offers its customers the possibility to call worldwide via telephone numbers to be settled.Details about PayByCall | ePayment