Support Processes

Notification
Contact us now

Support Processes

Notification

Contact us now
Notification | Payment Modules

 

The prompt processing of transaction data and status changes, e.g. postings or Debt collection, is of essential importance for most providers. For this reason we offer you an incomparable portfolio of opportunities that will provide you with information that is relevant to you. to get.
In addition, you also have the option of informing your customers about certain events. to leave.

Transaction confirmations

Receive immediately after each transaction initiated by you (e.g. a payment transaction) We will confirm whether the transaction was successful or not. Depending on whether the transaction was backend or frontend based, the Rückmeldung takes place either in the form of http-push or as a call to a success or failure URL defined by you.

EMS (Event Messaging System)

Our EMS informs you in real time about jointly defined events. To these events can be added be, in addition to transactions and status changes by arrangement, also availabilities of certain modules. The notification can be via http-push, call of an event-URL, encrypted e-mail or even SMS. are carried out. The use of our EMS as security for front-end based transactions is particularly recommended, because it can happen in individual cases that the user opens the browser or a payment window. before we could call the success URL.

http-pull

On request, we will allow you, at defined intervals, to check our database with regard to the status of your transactions. Since these queries are not performed on our production system, the update always takes place with a 15-minute delay.

TBMS (Time Based Messaging System)

In contrast to the EMS, the focus here is not on a specific event, but on the cumulated Events within a certain period of time. As with the EMS, the notifications can also be sent here by http-push, call of an event-URL, e-mail or SMS. Preferred areas of application of the TBMS are reports, such as daily sales overviews, comparisons, etc. and forecasts, which are usually sent by e-mail. Basically, however, you can use TBMS to all the information will be transmitted.

Customer information

In many cases, our ratification systems can also be used to inform your customers about certain to inform you about events. For this purpose, e.g. an e-mail notification about a successful transaction, a reminder of a failed transaction or the announcement of a direct debit by SMS.