Support Processes

Installment
Contact us now

Support Processes

Installment

Contact us now
Support Processes | Installment

one amount | many installments

With an installment payment, a purchase is divided into many installments. The control of these processes and also possible follow-up processes (reminder and collection) can be completely taken over by CommDoo.

Use of instalment payments

Instalment payments are almost exclusively agreed for physical objects and serve the purpose there, to allow customers to redeem high-priced assets, such as televisions, in a way that preserves liquidity.

Fraud Protection, Factoring and Payment Guarantee

Since the agreement of installment payments can involve very high amounts, intensive risk checks are prior to the conclusion of an installment agreement of major importance. After arrangement your instalment agreements can also be made in combination with a sale of receivables or even a payment guarantee.

the time schedule

Installments are usually paid monthly. In principle, however, you also have the option, to agree on other periods.

available payment types

For the settlement of installment payments, you can also use a credit card in addition to the classic transfer. and direct debit as well as the electronic payment systems PayPal, ClickandBuy, Telekom Online Bank transfer and immediate transfer at your disposal.
Each of these payment systems is characterized by special procedural features, so the initial set-up and management of instalment payments is a very complex process.

the incoming payment

the CommDoo will take over the triggering of the instalment payment as well as the supervision of the monthly Incoming payments.
If you wish, you can control the management of your installment payments completely yourself for some payment methods and the respective debits conveniently via our interfaces. This can be of interest, for example, if if you want to grant your customers a postponement of individual installments after consultation.

Notification Tools

If a direct debit fails or if we are unable to note the receipt of payment, you will be charged immediately. through one of our notification tools.
On request, we can also inform your customers about certain events using these notification tools. This is useful, for example, if the customer is reminded of an installment payment or announces a debit. so that the customer provides sufficient cover.