Support Processes

Debtor management
Contact us now

Support Processes

Debtor management

Contact us now
Debtor management | Payment Modules

Function

Within the scope of debtor management, we manage and administer your debtor accounts. Debtor management is at least in parts an integral part of almost all payment transactions. and prerequisite for further modules, such as invoice dispatch or collection.

Recognition and allocation of incoming payments

Most electronic payment processes take place in real time, so that payment and allocation can be made in real time. should take place at the same time.
Credit notes for direct debits are issued with a slight delay of one to two days. These are read in and assigned by us fully automatically. Whenever possible, the assignments for prepayment and purchase on account are also carried out fully automatically. Where an automatic assignment is not possible, we assign the inconclusive payment receipts manually.

Detection and assignment of reversals

Reversals are read in by us and assigned automatically. At the same time we take a We will notify you of any changes to the status of the transactions via our notification tools.

Default system

If there is a burden, we take over the dunning process on request and, if there is no success, the Passing on the case to a collection agency.
Reminders can be sent by e-mail or by post. The reminders will be sent in your design to is stored in the system.